Privacy Policy

Last Updated: January 2026

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This Privacy Policy describes how Confluence Consulting & Coaching, LLC. (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, use our services, complete forms, or interact with our coaching programs and tools.

 

By using this website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of personal information:

 

Information you provide directly:

• Name

• Email address

• Phone number (if submitted)

• Responses submitted through forms, applications, or AI assessments

• Coaching intake information or questionnaire responses

• Payment-related details (processed through third-party providers; we do not store full payment information)

 

Automatically collected information:

• IP address

• Browser type and device information

• Pages visited and time spent on site

• Cookies and tracking data

• Advertising interaction data (e.g., Meta/Facebook Pixel)

 

2. How We Use Your Information

We use the information we collect to:

• Provide coaching services, programs, and assessments

• Deliver personalized insights and AI-assisted evaluation results

• Communicate with you regarding inquiries, applications, or bookings

• Send updates, marketing emails, or promotional content (you may opt out at any time)

• Improve our website, services, and user experience

• Measure advertising performance and optimize marketing campaigns

• Prevent fraud, abuse, or misuse of our services

 

3. AI-Assisted Tools Disclosure

Our website may include AI-assisted tools, including assessments designed to help evaluate your current situation and potential trajectory.

 

These tools:

• Generate insights based on the information you provide

• Are intended for personal development and reflection purposes only

• Do not provide medical, legal, financial, or psychological advice

• Should not be used as a sole basis for major life decisions

 

4. How We Share Information

We do not sell your personal information.

We may share your data with trusted third-party service providers only as necessary to operate our business, including:

• Website hosting and analytics providers (e.g., Wix, Google Analytics)

• Email marketing platforms (e.g., Mailchimp or similar tools)

• Scheduling tools (e.g., Calendly)

• Payment processors (e.g., Stripe, QuickBooks integrations, or similar)

• Advertising platforms (e.g., Meta/Facebook Ads)

 

These providers are only authorized to use your information to perform services on our behalf.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and usage patterns

• Improve website performance and user experience

• Track the effectiveness of advertising campaigns

• Support retargeting and remarketing ads

 

You can disable cookies through your browser settings, but some features of the site may not function properly.

 

6. Marketing Communications

If you opt in to receive communications from us, we may send emails related to:

• Coaching programs

• Educational content

• Offers or promotions

• Updates about services

 

You can unsubscribe at any time by clicking the “unsubscribe” link in any email as listed.

 

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

 

8. Your Privacy Rights (U.S. Residents)

Depending on your state (including California under CCPA/CPRA), you may have the right to:

• Request access to your personal information

• Request correction or deletion of your data

• Opt out of marketing communications

• Request information about how your data is used or shared

 

To exercise these rights, contact us at the email below.

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

 

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

12. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us at:

confluence.consulting.coaching@gmail.com

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